We pride ourselves on creating the highest quality and purest products to support optimum health and wellbeing. We want you to be absolutely satisfied with your Nutrakawa products.

Nutrakawa offers a 30-day returns policy for all your online purchases if they are faulty, damaged, or not up to the high-quality standard we hold with our products. 

If you have purchased a product that doesn't work for you, please email us at info@nutrakawa.com, as rare scenarios such as these are considered on a case-by-case basis.

Before sending any product back, please arrange the details with our customer service team. That way, we can make sure your product is dealt with quickly when it arrives at Nutrakawa office. You must include a copy of the invoice and return the item within 30 days of purchase.

Please send your returns to:

Nutrakawa

3535 State Highway 10, RD1

Kaeo, New Zealand

+64 27405 1310

The Nutrakawa Team and Katerina Scott are committed to helping you improve your health and wellbeing. We want to ensure that all steps of your order are more than satisfactory, and we invite and encourage your feedback, so that we may continue to improve our products and our company.